Bedford Corn Exchange is now fully open
Bedford Corn Exchange is now operating again as a full-capacity theatre. We are delighted to be able to welcome back performers and theatre-goers to the venue.
We have a number of measures in place to make sure the venue is as safe as possible for our audiences, staff and performers. Please do not visit if you have any symptoms of COVID-19. Advised to wear a face covering when inside the venue, unless you are exempt.
Please note that the Box Office on Harpur Square is not currently open for in person bookings or enquiries. If you have any queries about your booking please email us at email@example.com or call us on 01234 718044.
The door times for all performances are an hour before the show is due to start and we will be checking everyone as they come in. Please arrive as early as possible, as there may be queues.
FREQUENTLY ASKED QUESTIONS;
What should I do if I test positive for, or have symptoms of, COVID-19 before a performance? Am I entitled to a refund?
If you test positive for COVID-19 please stay at home and do not attend the performance. If you have symptoms of COVID-19, please stay at home and book a PCR test. See the stay at home guidance for more details but do not attend the performance.
We are not offering refunds to customers who are self-isolating for the full-scale, main performance programme.
I have been told to self-isolate, what should I do?
If you are contacted directly and asked to self-isolate by NHS Test and Trace for a period of time that includes a performance you were due to attend, please do not attend the performance. Please follow the stay at home guidance and help protect your fellow theatre-goers and the wider community.
Further Information About Your Visit
There are a number of other measures in place at the venue to help ensure the safety of audiences, performers and staff.
- Advised to wear a face covering when inside the venue, unless you are exempt.
- Please use the hand sanitiser stations available at the entrance to and around the venue.
- Signage is in place to help customers move safely around the venue. Please follow signage where required.
- There is an enhanced cleaning programme in place.
- Please bring limited belongings (remember your face covering) – a cloakroom service is not currently available.
Our staff will be on hand to assist and direct you. Please be patient with us, as getting people into the venue and to seats safely may take a little longer than usual.
Rescheduled and Cancelled Performances
Bedford Corn Exchange continues to work with promoters to reschedule dates for performances, where it becomes apparent that the original or new planned date can’t go ahead as a result of the COVID-19 pandemic.
If you hold tickets to an event which is postponed, your tickets will remain valid for the new date. We will refund your ticket if you are unable to attend the rescheduled date and refunds will be given for any shows that are cancelled.
Please keep an eye on our website for the latest information about any rescheduled shows. Where a show is rescheduled or cancelled, we will be contacting customers to inform them. Please bear with us during this time as we have a large number of customer to contact.
Refunds will be made to the original card that tickets were purchased with. If this card is no longer valid then you must advise the box office at the time of requesting a refund.
We have box office staff working to administer refunds, change tickets over to new dates and respond to emails and phone messages. If you have any queries about your booking please email us at firstname.lastname@example.org or call us on 01234 718044.