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CORONAVIRUS UPDATE

With Government guidance announced to help stop the spread of coronavirus, Bedford Borough Council is announcing some changes to our facilities and services at this extraordinary time.

As has been seen with other UK performance venues, the decision has been taken to close Bedford Corn Exchange for the time being.

We are currently managing all cancellations of shows and events on a rolling basis and are keeping the timeframe for this under constant review. We are seeking to reschedule performances for a later date wherever possible.

Where performances are rescheduled, tickets already purchased will be valid for the new date. Refunds will be issued for customers who are unable to attend the rescheduled date. For any cancelled performances, customers will be issued with a refund.

Our front of house team will be in contact with all affected customers in due course. Please bear with us during this time as we have a large number of customers to contact.

We will keep you up-to-date as the situation changes. Thank you for your understanding and continued support during this challenging time. We look forward to welcoming you back soon.

Privacy Policy

Privacy Notice

In order to deliver services to the citizens and communities of Bedford Borough, it is necessary for the Council to collect, gather and process personal data about residents, staff and other individuals. Bedford Borough Council is committed to protecting your personal data when you use its services and/or correspond with it.

 

Data Protection Privacy Statement – Cultural Services Box Office System

The Bedford Corn Exchange is a Bedford Borough Council Cultural Service. The Cultural Services Box Office System is shared with the Bedford Corn Exchange Box Office. When booking a ticket, your details will be held on our Box Office System and you will be given the option of being sent information on future events at The Bedford Corn Exchange and The Higgins Bedford.

You can view a Privacy Statement relating to the Cultural Services Box Office System here [link to Cultural Services Box Office System Privacy Statement]. This Privacy Statement explains why we collect your personal data, and the arrangements we have in place to protect the information entrusted to the Council.

 

Data Protection Privacy Statement – NHS Test and Trace

The coronavirus (COVID-19) pandemic of 2020 has led to the introduction of the NHS Test and Trace service. Venues are required to collect basic personal data from all visitors over the age of 16, which may be provided to NHS Test and Trace if requested, in order to help stop the spread of COVID-19.

Customers can refuse to provide the data requested as it is voluntary. Find out more about NHS Test and Trace at https://www.gov.uk/guidance/nhs-test-and-trace-how-it-works.

You can view a Privacy Statement relating to NHS Test and Trace here. This Privacy Statement explains the types of personal data we collect and retain about those who visit The Bedford Corn Exchange for the purposes of assisting NHS Test and Trace. It also explains how we will store, handle and keep the data safe. The Privacy Statement covers:

  • The use of personal data provided by customers for the purposes of the Cultural Services Box Office System to book tickets for admission to The Bedford Corn Exchange, which may be shared with NHS Test and Trace.
  • The collection and use of personal data provided in person by visitors to The Bedford Corn Exchange who have not booked tickets in advance, which may be shared with NHS Test and Trace.

 

Online Bookings – NHS Test and Trace

When you register to use the Cultural Services Booking System you will be required to enter your contact details.

We will share your contact information with NHS Test and Trace, in response to an official request, for a period of 21 days from the date of your visit. Information that we provide to NHS Test and Trace for this purpose will only be used where necessary to help stop the spread of COVID-19.

If you do not wish for your data to be shared for this purpose, please do not book online and instead telephone the Box Office on 01234 718044 to book a ticket and request to opt out of Test and Trace.