Information and FAQs
13 St Paul's Square
Office Opening Hours at Number 13
Monday to Friday 10.00am–4.00pm
Saturday - 10.00am - 3.00pm
Central Box Office Opening Hours
Monday to Saturday 9.00am - 4.30pm
How to Book
Visit us at Number 13 or The Central Box Office, Tourist Information Centre, St Paul's Square, Bedford, MK40 1SJ.
Contact the Central Box Office on 01234 718112. We accept most major credit & debit cards except American Express. Your tickets can be posted to you for a charge of £1.00; any tickets booked and paid for within 7 days of a performance will be held for collection.
From the 30th March 2013 all tickets purchased online and are not requested to be posted will be available to collect from Number 13 in advance or alternatively will be available to collect the door on the evening of the performance at the appropriate venue.
Send a cheque, postal order or your credit card details to the Central Box Office. Cheques and postal orders should be made payable to Bedford Borough Council. Please enclose an SAE for the return of tickets, if no SAE is enclosed or the performance is within 7 days of your request being received, tickets will be held for your collection.
Please note that if you purchase tickets using any of the methods above and require them to be posted a £1.00 postage charge will apply.
A £1.50 transaction fee will be added to ALL transactions over £8.00 made in person or via the telephone or a £2.50 transaction fee on all internet bookings.
Refunds – In common with general theatre practice we regret that tickets cannot be refunded.
Concessionary discounts are available on tickets for most BCEX Presents shows.
The following groups are eligible for a concessionary rate:
Proof of eligibility will be required at the time of booking.
Group Discounts apply to most BCEX presents shows, every tenth ticket is free.
Please note: in the case of booking tickets in different price bands it will be the least expensive ticket which is free of charge.
Holders of the Bedford Corn Exchange loyalty card benefit from a variety of discounts and special offers.Click here for further information on Friends of the Bedford Corn Exchange.
If you have any queries about concessionary or group discounts, please call the Central Box Office on 01234 718112.
The Bedford Corn Exchange is committed to ensuring your visit is as enjoyable as possible and is equipped with the following facilities for disabled patrons:
For more information please click here
Why not treat your friends and family to Bedford Corn Exchange gift vouchers. Gift vouchers are available for any amount of money and can be redeemed against any show that we are selling tickets for or even for a meal in Number 13. Bedford Corn Exchange gift vouchers can be purchased in person from our Number 13 ticket office or via the Tourist Information Centre. Alternatively you can call us on 01234 718044 or 01234 718112.
When booking tickets with Bedford Corn Exchange gift vouchers as the method of payment, please be aware this can only be made in person in either Number 13 or the Tourist Information Centre.
The Tourist Information Centre also sells National Theatre Tokens. These unique gift vouchers can be used to see Plays, Musicals, Comedies, Opera, Dance. Choosing how to spend Theatre Tokens is part of their unique appeal. And with no expiry date, unlike other gift vouchers, your recipient can pick exactly where and when to exchange them. Please note Bedford Corn Exchange do not except National Theatre Tokens as a method of payment for their events.
The diagrams below show the tiered and flat seating layouts that are available for performances at the venue. The layout is dependant on each show.
Flat seating plan
Tiered seating plan
Q. How do I book the venue for an event?
A. Booking the venue for an event is easy. Follow our step-by-step guide:
Q. What are the capacities of your rooms?
A. The Bedford Corn Exchange has six rooms to suit a range of event sizes. Click here for further information on facilities and hall hire.
Q. What is a corkage charge?
A. The Bedford Corn Exchange has a licensed pay bar in each of the venues, which can be opened during an event at no extra cost to the hirer. Alternatively, drinks may be purchased by the bottle for your event as required. As Bedford Corn Exchange is a licensed premises we reserve the right to levy a corkage charge on all drinks brought into the venue.
For private functions only we allow customers to provide their own drinks for guests on the condition that:
For further information please read our condition of hire. A copy can be downloaded by clicking here.
Q. Is there a charge if I cancel my booking?
A. All cancellations must be made in writing. If you do not put your cancellation in writing you will be charged for the full hire of the venue plus any other costs we incur. Damage Deposits will be refunded for all cancellations received in writing. Cancellation fees are dependant on the notice period given.
Q. What is a damages deposit?
A. We have the discretion to impose a requirement for a refundable damage deposit in respect of some events to offset any damage claims, losses or additional expenses (such as extra cleaning) which result from your booking. This deposit is normally refunded to you within one calendar month of the event being held, providing that no damage, theft, claims, losses or any additional expenses have been incurred by us as a result of your booking. This deposit may also be used by us to offset any additional charges before refunding any balance.
For further information please contact reception on 01234 718044 or refer to our conditions of hire..