FAQs
General
- What are the opening hours of the Central Box Office?
- What are the opening hours of the administration/hall hire team?
- I am a wheelchair user/deaf/blind or partially sighted. Can I visit the Corn Exchange?
- Do you have a membership scheme?
Performances
- I have purchased tickets online. How will I receive them?
- Can I get a concession on my ticket?
Hall Hire
- How do I book the venue for an event?
- How far in advance should I book the venue?
- What are the capacities of your rooms?
Banqueting
- I have booked the venue for an event. Can I have a special menu?
Conference
- I need a flipchart and projector for the meeting I have booked at your venue. Do you provide these?
General
Q. What are the opening hours of the Central Box Office?
A. The Central Box Office is open from Monday to Saturday:
- Mon to Thurs:
- 9.15am–5.30pm
- Fri:
- 9.15am–5.00pm
- Sat:
- 10.00am–2.00pm
The Central Box Office is also open for one hour before the start of certain performances. Please check in advance that this will be the case.
Q. What are the opening hours of the administration/hall hire team?
A. Administration/hall hire is open from Monday to Saturday:
- Mon to Thurs:
- 9.30am–5.30pm
- Fri:
- 9.30am–5.00pm
- Sat:
- 10.00am–2.00pm
Q. I am a wheelchair user/deaf/blind or partially sighted. Can I visit the Corn Exchange?
A. You certainly can. We can provide special parking, seating and access arrangements for you. Click here for further information on our disability access (opens in a new window) .
Q. Do you have a membership scheme?
A. The Bedford Corn Exchange is launching the Friends of Bedford Corn Exchange scheme on 1 April 2009. The membership card will entitle you to a range of benefits both at the venue and with other local businesses. Click here for further information about becoming a Friend of Bedford Corn Exchange.
Performances
Q. I have purchased tickets online. How will I receive them?
A. You can collect your tickets from the Central Box Office at a time most convenient to you provided that it is before the event. Alternatively, you can choose to have your tickets posted. Click here for further information about tickets.
Q. Can I get a concession on my ticket?
A. Concessionary discounts are available for most BCEX presents shows. To qualify for a discount you will need to meet certain requirements. Click here for further information about concessions.
Hall Hire
Q. How do I book the venue for an event?
A. Booking the venue for an event is easy. Follow our step-by-step guide:
- Decide the date(s) of your function and the number of attendees.
- Consider which room would best suit your needs.
- Contact the venue to check room availability.
- If the room(s) and date(s) are available, request your function is provisionally booked.
- Ascertain the cost of hiring the room and how much deposit will be required.
- Complete a venue booking form and conditions of hire form - reception staff are able to assist you if necessary. To download the forms please click here.
- Send in or drop off your completed venue booking, conditions of hire form and deposit within fourteen days of pencilling in the event. We accept cash, cheques and all major debit & credit cards.
- If your event is open to the public, we will also require a copy of your public liability insurance and if you want us to sell tickets for you through the Central Box Office, you will need to complete a Central Box Office contract. To download the forms please click here.
- If you tick any additional requirements on the venue booking form, members of our team will contact to discuss these prior to your function.
- At least one month prior to your function, our Finance Manager will contact you requesting payment of the outstanding hall hire.
- On the day, please enjoy your function and do not hesitate to contact our duty staff if you have any queries.
- You will receive an invoice for any outstanding charges approximately one month after your function. Click here for further information on facilities and hall hire.
Back to questions
Q. How far in advance should I book the venue?
A. Bedford Corn Exchange books up very quickly. In order to ensure that you can hire your preferred room on the correct date, we would advise that you provisionally book your event at least 6 months in advance.
Q. What are the capacities of your rooms?
A. The Bedford Corn Exchange has seven rooms to suit a range of event sizes. Click here for further information on facilities and hall hire.
Banqueting
Q. I have booked the venue for an event. Can I have a special menu?
A. Whether it's for a business meeting or a celebratory dinner, you can be sure that your catering requirements will be fulfilled to the highest standard. Our in-house caterer has created a range of tempting menus, all of which can be adjusted to suit your tastes and dietary requirements.
For an example menu please click here (opens in a new window), or contact Sunil Kalyan, our Business Development and Hospitality Manager on 01234 344813.
Conference
Q. I need a flipchart and projector for the meeting I have booked at your venue. Do you provide these?
A. Yes, we can fulfil all of your technical requirements, from special lighting to a projector. Click here for further information on facilities and hall hire.